We want your experience to be the best it can possibly be. Therefore, we are pleased to announce that we now offer direct delivery services to your home or business within a general 25-mile radius of Chicago Game & Gourmet. Our deliveries are made in state-of-the-art refrigerated vehicles, and our courteous delivery drivers always make it a priority to respect your specific delivery instructions. Whether you prefer your package to be left on your front porch, with the front desk, or if you require a courtesy call before we attempt delivery, rest assured, we are here to assist you in getting your order delivered, no matter what it takes.

Alternatively, you have the option to pick up your order at our office/warehouse location and explore our modest retail store, conveniently situated at:

700 West Root Street Chicago, IL 60609

Pick-Up Hours: Monday – Friday 8:00 am – 3:00 pm CST

Please note that your package may include Dry Ice. Here's what you need to know:

Your delivery may contain frozen meats and other frozen products that should be promptly placed in the freezer or refrigerator upon delivery. To maintain the frozen state of your products during transit, your shipment may contain dry ice, which is often dissipated by the time of arrival. In case there is any dry ice left in the shipping container, it is essential to avoid direct contact with your bare skin. Instead, use gloves or oven mitts to handle it, or simply leave the dry ice in the container to dissipate naturally. Typically, all of the dry ice will have dissipated by the time you receive your shipment, ensuring that your products remain frozen or chilled when you open the package.

Should you have any further questions or require assistance, please do not hesitate to email us at info@chicagogame.us or contact us at 1-312-455-1800.