We source our meat items from all over the world. (Venison from New Land, Lamb from Australia and Wild Boar from Texas). We ONLY get our meats from reputable sources and farm that are properly licensed and inspected. We are happy to inform you about where the meats that you have purchased or that you are interested in come from. We NEVER get any of our meats from hunters or trappers. This is practice highly illegal, morally irresponsible and unethical.

We currently only ship to the 48 contiguous united states. We’re sorry – we do not ship orders to Alaska, Hawaii, or P.O. Boxes.

We are happy to assist you with your needs. Please contact our wholesale department at 312-455-1800 and ask to speak with one of our friendly and courteous sale representatives or you can email us at info@chicagogame.us

Due to the perishable nature of our shipments, we do not ship products over the weekend. The first possible available delivery day of the week is Tuesday.

We ask you to notify us of problem right away so that we can address any issues immediately. Please call us at 312-455-1800 Monday – Friday 7am – 3pm CST or email us at: info@chicagogame.us

We ship all of our meats frozen unless noted otherwise.

We use UPS, FedEx and other couriers for our shipping couriers. Products are packaged in an insulated corrugated shipping box with enough dry ice and/or gel ice to ensure safe delivery.

If upon arrival any product has reached you at refrigerator temperature and is cold to the touch, it should be placed refrigerator and in most cases the product should be safe to consume. If upon arrival any product has reached you at room temperature and is no longer cool to the touch, please contact right away so that we can address any issues immediately. In most cases we will have you discard the product.

We highly recommend scheduling delivery when someone will be present to receive the delivery. However, we have instructed all of our couriers to release packages whenever safe to do so. Please keep this in mind when sending a gift.

As long as they are kept at a steady freezing temperature, our steaks, roasts and chops can last 12/18 months in the freezer. Once the meat has thawed we recommend that you consume it within 3 days. You may also choose to re-freeze most game/red meats however the flavor may diminish in time. We do not recommend to re-freeze poultry or seafood.

Our retail store is currently open Monday - Friday from 7am-3pm CST. However if you can't make it during our normal business hours please let us know and we'll try our hardest to help accomodate your needs. Call us at 1-312-455-1800